Returns & Exchanges
At FastandUp, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed fashion items. If your fit isn't perfect, we are here to help you find the right style or process a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the original items with all tags attached back into the shipping bag or box, ensuring the package is securely sealed.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and tape it clearly to the outside of your package.
Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing